Privacy Policy

1. Overview

This Privacy Policy explains how BonessiLife LLC d/b/a RingProX ("RingProX," "we," "us," or "our"), collects, uses, shares, and protects personal information when you visit RingProX.com (the "Site"), contact us by form, email, or phone, or do business with us. Our Site and services are intended for licensed insurance agents, agencies, and other business professionals.

By using the Site or contacting us, you acknowledge this Privacy Policy. Please also review our Terms and Conditions.

2. Information We Collect

Information you provide

• Contact and booking requests: your name, email address, phone number, licensed states, the call types you are interested in, and any message you include when you use our contact form, email us, or call us.
• Business information: agency name, license numbers and status, appointments, business address, and similar details provided during onboarding.
• Billing information: payment details and billing contacts provided under an agreement. Card details may be handled directly by our payment processor.
• Communications: the content of emails, texts, and calls with us. Calls with RingProX may be recorded where permitted by law and with any required notice or consent.

Information collected automatically

• Device and usage data, such as IP address, browser type, operating system, referring pages, pages viewed, and dates and times of visits.
• Information collected through cookies and similar technologies, described below.

Note: our contact form currently works by opening your own email app with a prefilled message. The information is sent to us only when you choose to send that email.

3. How We Use Information

We use personal information to:

• respond to inquiries and schedule calls you request;
• evaluate eligibility, including verifying insurance licensure;
• set up, deliver, route, and support the services you purchase;
• send service-related messages, invoices, and account notices;
• send marketing about our services, where permitted, with the ability to opt out;
• operate, maintain, secure, and improve the Site and our services;
• detect, prevent, and address fraud, abuse, and security issues; and
• comply with legal obligations and enforce our agreements.

4. How We Share Information

We do not sell your personal information for money. We may share information with:

• Service providers who help us operate our business, such as hosting, email, telephony and call-tracking, scheduling, CRM, analytics, and payment processing providers, who are permitted to use it only to provide services to us;
• Professional advisors such as attorneys, accountants, and auditors;
• Legal and safety recipients when we believe disclosure is required by law, subpoena, or regulatory request, or is needed to protect rights, property, or safety;
• Business transfer parties in connection with a merger, acquisition, financing, or sale of assets; and
• Others with your consent or at your direction.

5. Cookies and Analytics

The Site may use cookies, pixels, and similar technologies to remember preferences, understand how visitors use the Site, and measure the effectiveness of our marketing. We may use third-party analytics tools (for example, Google Analytics), which collect information about your use of the Site under their own privacy policies.

You can control cookies through your browser settings, including blocking or deleting them. Some browsers offer a "Do Not Track" signal; because there is no common standard, the Site does not currently respond to such signals, though we honor legally recognized opt-out preference signals (such as Global Privacy Control) where required.

6. Phone, Text, and Email Communications

If you provide your phone number, you agree that RingProX may contact you at that number by call or text message about your inquiry, scheduling, and our services, including by automated means where permitted by law and with any consent the law requires. Consent to receive marketing calls or texts is not a condition of purchase. Message and data rates may apply, and message frequency varies.

You can opt out of text messages at any time by replying STOP, and get help by replying HELP. You can opt out of marketing emails using the unsubscribe link in the email or by contacting us. We may still send non-marketing messages related to your account or services.

We do not share mobile phone numbers or text-messaging opt-in consent with third parties for their own marketing purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information, such as full Social Security numbers or health information, through our contact form or by email.

8. Data Retention

We keep personal information for as long as needed for the purposes described in this Policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal and regulatory requirements. When information is no longer needed, we delete or de-identify it.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• know or access the personal information we hold about you;
• correct inaccurate information;
• delete your information;
• receive a copy of your information in a portable format;
• opt out of the sale or sharing of personal information, targeted advertising, or certain profiling; and
• not be discriminated against for exercising these rights.

California and other state privacy rights

Residents of California and other states with comprehensive privacy laws (such as Colorado, Connecticut, Virginia, Texas, Oregon, and others) may have the rights above as provided by those laws. To make a request, email jeri@ringprox.com with the subject line "Privacy Request" or call (954) 618-9429. Please describe your request and the state you live in. We will verify your identity before responding, and may ask for information to do so. You may use an authorized agent to submit a request on your behalf, subject to verification. If we deny your request, you may appeal by replying to our response with "Appeal" in the subject line.

California's "Shine the Light" law permits California residents to request certain information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

10. Children's Privacy

The Site and services are intended for business professionals and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, may provide additional notice. Your continued use of the Site after an update means you acknowledge the revised Policy.

12. Contact Us

Questions or requests about this Privacy Policy? Contact us: